“Victims of beauty: how to defend your rights to quality services” — Tatiana Tereshchenko for Forbes
Do we have to pay for a badly rendered beauty service and will the court be on your side?
The nose moved out, the hair fell out, the skin lost its former elasticity, magic pills added extra pounds, a unique set of exercises "tore" the spine. It is important to understand whether it is necessary to pay for low-quality service, who is responsible for what? What is important for a successful trial? Is there a difference between the services of salons and self-employed artists?
In order not to become a victim of the hapless master or negligent surgeon, it is important to understand that the beauty service is the same consumer service as everyone else.
That is, the provision of such services is regulated at least by the law "On consumer protection". This implies the correct execution of relations and compliance with the following guarantees.
1) Service contracts must be in writing.
2) Masters are obliged to observe the standards established by the law.
3) The master must provide all necessary information not only about the service, but also about all side effects.
4) Only quality service should be paid.
Going to court in case of a dispute makes sense only if there is evidence.
Thus, beauty services are needed, but before you relax in the chair, it is necessary to competently carry out a beauty deal. There are very few real cases, appeals of victims in practice. The amount of compensation is insignificant. A written contract, a lot of questions before, as well as the inner impression of the master and even intuition — something that will help you to protect yourself.